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This is one of the more feared regulators and their conditions are a lot tougher than CySECs. A binary options broker regulated by the FCA offers a higher degree of trust and is generally regarded as the safer choice, mostly because its harder to receive an FCA license and most brokers go for the easier option (CySEC). Weve recently added a full article about the Binary Options FCA Regulation and we invite you to read it for more complex information.
To learn how to file a complaint with the FCA, follow this link. If you are still not happy with the way the issue was handled, contact the British Financial Ombudsman Service and file a complaint with them as well.